ABOUT HOʻI MAI
HOʻI MAI
A name. An invitation. A promise.
THE NAME
In the Hawaiian language,
hoʻi mai means to return home.
It is an invitation — come.
That meaning is at the heart of everything this organization does. When a patient must travel far from home for care they cannot receive on their island, the journey itself becomes part of the burden. Hoʻi Mai exists to lift that burden — to stand beside families every step of the way, from the first phone call to the moment they walk back through their own door.
You go. You receive the care you need. And you come home. You were never alone in between.
THE GAP WE EXIST TO CLOSE
One phone call.
Everything taken care of.
When families face a medical crisis that requires travel, the logistics rarely keep pace with the urgency. Flights, hotels, ground transportation, travel insurance, companion coordination — each piece requires time, energy, and resources that families in crisis simply don't have.
Some services exist to help. But most are partial. A family managing a terminal diagnosis or multiple out-of-state treatment cycles is juggling far more than a single plane ticket. What they need — what they deserve — is to make one phone call and have it taken care of. Completely. With care.
That is what Hoʻi Mai was built to be.
"Distance should never be the barrier to healthcare. And no family should have to piece it together alone."
Hoʻi Mai was founded by a native Hawaiian with nearly a decade of nonprofit healthcare experience — someone who spent years at the intersection of institutional philanthropy and community need, and who saw firsthand what families were being told when they called asking for help. The answer was almost always: there isn't much.
Hoʻi Mai is the answer that should have existed all along.
MISSION
No family should be separated from a loved one during a medical crisis because of the cost of complexity of travel.
VISION
A world where distance is never a barrier to healthcare — and no family has to navigate the hardest moments of their lives alone.
OUR VALUES
What we believe.
How we show up.
ʻOhana
Every family we serve is family. We show up the way family does — fully present, deeply invested, and unwilling to leave anyone to navigate alone.
Care
We handle every detail with intention. Nothing is an afterthought when someone's most important moments are on the line.
Compassion
We meet every family where they are — in the fear, the uncertainty, and the hope — and we hold space for all of it.
Empathy
We know what it feels like to need help and not know where to turn. That knowing shapes everything we do.
Dignity
Every family deserves to feel seen, supported, and valued — regardless of their circumstances or what they can afford.
At Hoʻi Mai, every family is ohana. That is not a value we practice.
It is who we are.
Hoʻi mai.
Come. Weʻll take it from here.
DEEPLY ROOTED IN THE COMMUNITY THAT RAISED US.
BUILT TO SERVE FAMILIES EVERYWHERE.
HOʻI MAI TRAVEL
A DIVISION OF THE HOʻOULU COLLECTIVE, LLC